Terms & Conditions

1. Introduction & Acceptance

These Terms & Conditions govern your use of the bq77 platform, including all games, sports betting markets, casino products, and other services offered on this website. By creating an account or placing any bet on bq77, you confirm that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any part of these terms, you must not use the bq77 platform.

bq77 reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon publication on this page. It is your responsibility to review these terms periodically. Continued use of the platform following any such changes constitutes your acceptance of the revised terms.

2. Eligibility & Account Registration

To register and use bq77, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. bq77 is strictly for adults aged 21 and above only.
• You must provide accurate, complete, and truthful information during the registration process.
• You must not be accessing bq77 from a jurisdiction where online gambling is prohibited.
• You must not already hold an existing account on bq77. Only one account per person, household, or device is permitted.
• You must not be a current employee, director, or contractor of bq77 or any affiliated entity.

bq77 reserves the right to request identity verification documents at any time. If you cannot verify your identity, bq77 may suspend or close your account and withhold any pending withdrawals until the verification process is completed satisfactorily.

3. Account Security & Responsibility

You are solely responsible for maintaining the confidentiality of your bq77 account credentials, including your username and password. bq77 will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep these details secure.

• Never share your password or login credentials with any third party.
• Use a strong, unique password and enable any additional security features offered by bq77.
• Notify bq77 support immediately if you suspect unauthorized access to your account.
• bq77 may lock or suspend your account if suspicious activity is detected, pending an investigation.

4. Deposits, Withdrawals & Payment Methods

bq77 accepts deposits and processes withdrawals through a range of payment methods available to players in Bangladesh. Supported channels include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposit and withdrawal requests must comply with the following conditions:

Minimum and maximum transaction limits vary by payment method and are displayed at the time of transaction. bq77 may request additional verification before processing large withdrawals.

• All transactions must be made from payment accounts registered in the player's own name.
• bq77 does not accept transactions from third parties or anonymous payment sources.
• Withdrawals will only be processed to the same method used for the original deposit where technically possible.
• Withdrawal processing times vary. bKash, Nagad, and Rocket typically process within 24 hours during business hours (Bangladesh Standard Time, UTC+6).

5. Bonuses & Promotional Offers

bq77 offers a range of promotional bonuses, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Victory Day, and Independence Day. All bonuses are subject to the following terms:

• Each bonus offer specifies its own wagering requirement and rollover conditions. These must be met in full before any winnings derived from bonus funds can be withdrawn.
• Bonuses may only be claimed once per player, household, IP address, or device unless otherwise stated in the specific promotion.
• bq77 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any indication of bonus abuse, including the use of multiple accounts, coordinated play, or technical exploitation, will result in the immediate cancellation of bonuses and may lead to account closure.

6. Prohibited Activities

The following activities are strictly prohibited on the bq77 platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where applicable:

Prohibited activities include but are not limited to: money laundering, fraud, use of stolen payment credentials, collusion, match-fixing, operating automated bots or scripts, exploiting software errors for undue advantage, and registering accounts using false or third-party identities.

7. Game Rules & Betting Conduct

All games and sports betting markets on bq77 are governed by their respective game rules, which are available within each game or market. By participating in any game or betting event, you agree to abide by those rules. General betting conduct requirements include:

• Bets placed are final and cannot be amended or cancelled once confirmed, except where a market is void due to event cancellation.
• In the event of a technical malfunction during a game or betting event, bq77 reserves the right to void affected bets and refund stakes at its discretion.
• bq77 game outcomes for RNG-based slots and casino games are determined by certified Random Number Generators to ensure fair play.
• Players must only bet amounts they can afford to lose. Chasing losses or betting beyond your means is strongly discouraged. bq77 recommends all players review our Responsible Gaming guidelines.

8. Intellectual Property

All content on the bq77 website, including but not limited to text, graphics, logos, images, game interfaces, and software, is the intellectual property of bq77 or its licensed content providers. You may not reproduce, distribute, publicly display, or create derivative works from any bq77 content without prior written permission.

The bq77 brand name, logo, and associated marks are trademarks of the bq77 platform. Any unauthorized use of these trademarks is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the maximum extent permitted by applicable law, bq77 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes, but is not limited to:

• Loss of profits, data, or business opportunity arising from use or inability to use the bq77 platform.
• Service interruptions, technical errors, or delays caused by third-party providers, payment processors, or internet service providers.
• Gambling losses that are the result of decisions made by the player. You assume full responsibility for all bets placed on your account.

Nothing in these terms shall exclude or limit liability for death or personal injury resulting from negligence, or for fraud or fraudulent misrepresentation. These exclusions are subject to and construed in accordance with applicable law.

10. Privacy & Data Protection

bq77 is committed to protecting your personal data. All personal information collected during registration, transactions, and platform use is handled in accordance with our Privacy Policy. We use SSL encryption and industry-standard security protocols to protect your data at all times.

By accepting these terms you consent to bq77 collecting, processing, and storing your personal data as described in the Privacy Policy. You may withdraw this consent at any time by contacting our support team, subject to legal and regulatory obligations that require us to retain certain data.

11. Amendments & Termination

bq77 reserves the right to amend, suspend, or terminate the platform or any of its services at any time, with or without prior notice. We will endeavour to provide reasonable notice where possible. Continued use of bq77 after any amendment constitutes acceptance of the updated terms.

bq77 may close or suspend your account at its sole discretion if you breach these terms, engage in prohibited activities, or if continued operation of your account poses a risk to the platform or other players. In such cases, any outstanding bonuses will be forfeited, though genuine account balances will be returned after deducting any applicable processing fees.

12. Contact Us

If you have any questions, concerns, or disputes regarding these Terms & Conditions, please reach our support team by email at [email protected]. Our team operates around the clock (24/7, Bangladesh Standard Time) and is ready to assist players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We aim to respond to all enquiries within 24 hours.